Global Hospitality: Explores how luxury hotels adapt their service standards to respect local customs while maintaining international brand consistency across different countries.
1. How do various global hotels adapt their service standards to respect local customs?
2. In what ways is it difficult to maintain international brand consistency across different countries.
3. Please provide an example of how three different hotels in different countries give travelers an authentic cultural experience. For example if a traveler is in Hawaii, how does that hotel give them a true Polynesian feel?
4. Design: How do you balance indigenous design elements with modern hospitality from country to country?
5. How do you educate travelers or guests in indigenous culture?
6. How did your hotel property create economic opportunity for indigenous employees, artisans, and guides?
7. What are the most fascinating parts of tuning a hotel in a different country? What are the mistakes you have made that you have learned from.
8. Can you describe any kinds of tensions that you have experienced between tourism development and cultural and environmental preservation in a country where you have a hotel?